Privacy Policy
Draft for owner review. Last updated: October 2026.
Who we are
This website is operated by Plumbers Warrington (“we”, “us”). For privacy questions, contact us at info@plumberswarrington.co.uk
Information we collect
When you use our enquiry form or contact us, we may collect:
- Name, email address, telephone number and postcode
- Details of your plumbing enquiry
- Optional photos you upload to help us understand the job
- Technical data such as browser type and approximate location from standard server or analytics logs, if enabled
How we use your information
- To respond to enquiries and arrange assessments or work
- To provide quotations and related customer service
- To improve the website and understand how it is used (only if analytics are enabled with appropriate consent)
Lawful bases
We process enquiry data because it is necessary to take steps at your request before entering into a contract, and/or because you have consented to us contacting you about your enquiry.
Sharing your information
Enquiry forms are processed using Netlify Forms (or a successor hosting form service). Uploaded photos are included with the form submission so we can assess your job. We do not sell your personal data. We may share information with related service brands only where you ask us to introduce you for bathroom fitting or underfloor heating work.
Retention
We keep enquiry records for as long as needed to respond and manage any resulting work, and for a reasonable period afterwards for business and legal purposes.
Your rights
Depending on applicable UK data protection law, you may have rights to access, correct, delete or restrict use of your personal data, and to object to certain processing. Contact us using the details above to make a request.
Cookies
See our Cookie Policy for information about cookies and similar technologies.
Changes
We may update this policy from time to time. The latest version will always be published on this page.